Finance

Subject Mailing List: 

Ticket Comment

Contacted customer and emailed her form

Auto-pay


Please help, I was told I can try to input my account online to enable auto-pay.  Either I'm lost or not really understanding the entire system.  But upon speaking with Sonia, thought this is the way to go. Please enlighten me, as I really want to resume having to pay my bill automatically but I'm unable to navigate through this.  Thanks.

Ticket Comment

Contacted resident-left a voicemail to contact me.

Online account

I would like to reset my login info because it has been a long time and I forgot my login. I tried to create a new account using my full name, Dwight Phillip Stanley McElyea with my email, stan.mcelyea@yahoo.com. It said it couldn't varify my info.

Ticket Comment

Contacted customer via email . 

Business License Name Change 07/08/2020

Hello,

I called in just now looking to change the business name on my current license and was directed to the website to contact the Finance department. The FAQ states to "notify the Finance Department in writing of a business name change." My current business name is "CREATION" and I would like to changed to "CRTN". 

Thank you

Ticket Comment

Left a voicemail for customer on 6/18/20 to contact us to discuss water usage.

Excessive Water Bill

Our water bill for this month at 16194 Adobe Way was $188.99 for just two (2) people. Can you please send someone to determine if we have a water leak or help us determine the cause for this increase over the past few months?

Ticket Comment

Emailed citizen on 6/10/20 on how to proceed.

Home Cooking

Hi, I would like to inquire on getting a permit to sell cooked food and desserts/cold drinks from home. Can you please help me with the information and the process?

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