Finance

Hello,

I am trying to make an online payment, but it is not working. When I click "make a payment", it brings me back to the login interface.

This is to inform you that your online payment system for water services has been down since Sunday, March 22, 2020. We have tried daily to submit a payment. When we click on make a payment, it goes back to the sign in screen. We finally made a payment by phone, but wanted to bring this to your attention.

Hi there,

I recently purchased a home in River Islands community in Lathrop. I am trying to change water and sewer services billing to my name. I have this number 209-941-7320. I have been trying to call this number since morning and nobody is picking up my call.

Could you let me know how to get the services I am looking for.

-Suraj

Hello, I was trying to login to my account to pay my water bill online but it said that my account had been locked. The website said to contact my utility provider to unlock it. I was hoping you could unlock it as my bill is past due and I can't pay it until my account is unlocked. My account's username is Cat. Thank you, have a happy new year.

I received a parking ticket in October, I have been sent you guys a check a long time ago and after I sent a check my ticket went up to $593 when I already sent the check before the pay period ended. I don't understand why am I get charged more when I did my part the first time. I am a struggling college student trynna pay for school now there is a ticket for $593 I can't afford,

Sir I am resident of above given address. I request if you can send my monthly utility Bill on the below given email address: 

     jaswinder.bjw@gmail.com

JASWINDER BAJWA

759 Honey Comb Lane, Lathrop

It was my understanding when I signed up for my water service, that I would get my deposit back after 1 year. I haven't received it yet, could you let me know the status of that please. My account number is 16425-005

Thank You