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Reached out to resident and provided them with Republic Services website and phone number.
Reached out to resident to let him know that this will be repaired. Also reported to Bear, case number and work order created.
Reported lights on Bear Portal, and created work orders.
Reached out to resident and let them know that these have been reported and will be repaired. Also to let me know if they have any questions.
Danelle responded back to this concerned resident. Confirmed there is an active case for this address.