Internal Affairs / Professional Standards Unit

The Professional Standards Unit’s (PSU) primary responsibility is protecting the INTEGRITY and REPUTATION of the police department. The PSU’s duties range from managing the agency’s accreditation process to overseeing the complaint and commendation processes of police personnel.

The PSU acts as a liaison between police administration, other department employees and outside agencies to ensure compliance with CALEA standards in all the Department’s policies, procedures and practices. The PSU also processes and investigates Citizen Commendations and Complaints.

Complaints and Compliments

Your valid complaints and criticisms help us to protect the community from possible misconduct by police employees. At the same time, a thorough and impartial investigation procedure helps protect police employees from unwarranted charges when they perform their duties properly.

Things to Remember

You need not be a part of an incident to make a complaint.
You do not have to know any of the persons involved.
You may make a complaint as a witness to an incident.
If you believe, you have a valid complaint, constructive criticism, or police personnel have conducted themselves improperly, you can report it.
Our goal is to give you the best possible police service and quality of personnel.

Filing a Complaint, or Making a Compliment

A compliment or complaint may be made orally or in writing at any time of the day or night to any police supervisory personnel. Usually, an explanation of the situation in person, by telephone, or by mail is all that is needed to initiate a review or investigation of the matter. If you call or come to the Police Department, you will be referred to an on-duty supervisor.

Phone: