Status: Closed
Assigned To: spimentel (City Manager)
Ticket ID: 65238699
Please direct this note to your IT department.
Hello,
I was sending an email to Councilmembers Diallo and Torres in regards to their NLC Leadership Applications however the email's were rejected by the server. Kindly whitelist nlc.org emails as the City of Lathrop is a member of our organization.
Updated By: spimentel
Assigned To: spimentel (City Manager)
Email sent 9/30/2024 at 10:14am (PST)
Hi Eli,
Follow up; our I.T. department released the below email to the intended recipients 4 days ago; could you please provide confirmation that you are able to email Councilmembers Akinjo, Diallo, and Torres-O’Callaghan.
Thank you,
Sarah Pimentel
09/30/2024 - 12:19pm
Public
Open
Updated By: spimentel
Assigned To: spimentel (City Manager)
Email sent: Thu 9/26/2024 1:50 PM (PST)
Hi Eli,
I spoke to our I.T. department; in order to troubleshoot the issue; they are requesting each email you’ve sent which should include each undeliverable message received. A snippet of each email would work great.
Thank you,
Sarah Pimentel
(209) 941-7228
09/26/2024 - 2:02pm
Public
Open
Updated By: spimentel
Assigned To: spimentel (City Manager)
*Email sent directly to ISD Helpdesk Thu 9/26/2024 8:46 AM
Good morning ISD,
Could you please look into the below inquiry from Eli Frankel from NLC.
Eli confirmed each email address he has on file, but he did not receive Sendio verification.
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.
Update Ticket/Add Comment
Whitelist nlc.org emails
Please direct this note to your IT department.
Hello,
I was sending an email to Councilmembers Diallo and Torres in regards to their NLC Leadership Applications however the email's were rejected by the server. Kindly whitelist nlc.org emails as the City of Lathrop is a member of our organization.
Thank you,
Eli
Ticket History
Update Ticket/Add Comment
Email sent on 10/2/2024 at 9:19 a.m. (PST)
Hi Eli,
I will close out the ticket issued last week regarding undeliverable messages.
If you have any questions or not able to send emails to Council, please feel free to contact us, we are happy to help. Have a great day.
Thank you,
Sarah Pimentel, CMC
Deputy City Clerk | City of Lathrop
390 Towne Centre Drive | Lathrop, CA 95330
(209) 941-7230 Phone |(209) 941-7229 Fax
spimentel@ci.lathrop.ca.us
Email sent 9/30/2024 at 10:14am (PST)
Hi Eli,
Follow up; our I.T. department released the below email to the intended recipients 4 days ago; could you please provide confirmation that you are able to email Councilmembers Akinjo, Diallo, and Torres-O’Callaghan.
Thank you,
Sarah Pimentel
Email sent: Thu 9/26/2024 1:50 PM (PST)
Hi Eli,
I spoke to our I.T. department; in order to troubleshoot the issue; they are requesting each email you’ve sent which should include each undeliverable message received. A snippet of each email would work great.
Thank you,
Sarah Pimentel
(209) 941-7228
*Email sent directly to ISD Helpdesk Thu 9/26/2024 8:46 AM
Good morning ISD,
Could you please look into the below inquiry from Eli Frankel from NLC.
Eli confirmed each email address he has on file, but he did not receive Sendio verification.
Thank you,
Sarah Pimentel
Update Ticket/Add Comment
Citizen request/question created.
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.