Status: Closed
Assigned To: svieira (Human Resources)
Ticket ID: 13415b14
Hello my name is Tina/Kirk Mejorado. We sold out house and moved 6/26 with new service starting for the new owners on 6/27. I need to cancel our service for 212 Gaar Ct, Lathrop, CA effective 6/26. I am setup on auto pay and it took out wwwaaaaaayyyyy to much for July, please remove my autopay and send the bill the new owners. Have they not called to change service to their name?!?! I EXPECT A REFUND FOR JULY AS THIS WAS NOT MY USAGE BILLED!
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Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.
Update Ticket/Add Comment
Remove auto pay, cancel account
Hello my name is Tina/Kirk Mejorado. We sold out house and moved 6/26 with new service starting for the new owners on 6/27. I need to cancel our service for 212 Gaar Ct, Lathrop, CA effective 6/26. I am setup on auto pay and it took out wwwaaaaaayyyyy to much for July, please remove my autopay and send the bill the new owners. Have they not called to change service to their name?!?! I EXPECT A REFUND FOR JULY AS THIS WAS NOT MY USAGE BILLED!
Ticket History
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Contacted resident and addressed her request.
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Citizen request/question created.
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.