Status: Closed
Assigned To: clor (Finance)
Ticket ID: 58c2b6
When logged into my Lathrop Water Service account and attempting to pay my bill online, the credit card drop down box does not allow me to select VISA, Mastercard, etc. so I am unable to complete the transaction. I have made my payment over the phone during this issue but please try to fix the issue so that I can make my payments online in the future.
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.
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Problem with Bill Payment Website
When logged into my Lathrop Water Service account and attempting to pay my bill online, the credit card drop down box does not allow me to select VISA, Mastercard, etc. so I am unable to complete the transaction. I have made my payment over the phone during this issue but please try to fix the issue so that I can make my payments online in the future.
Thanks,
Josh
Ticket History
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The problem has been fixed.
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Citizen request/question created.
Disclosures
Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.
Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.