Dispatch Services

Photo of Computer Monitors and Phones

The Lathrop Police Department will be will be dispatched by the Ripon Police Dispatch Communications Center. The Ripon Dispatch Communications Center will be comprised of 12 Dispatchers, and is managed by the Dispatch Supervisor. Dispatchers work 10, 11 or 12-hour shifts and provide the community with 24-hour service 7 days per week.  Each Dispatcher is trained and committed to assisting our community. Dispatchers evaluate situations and dispatch Officers when necessary, as well as refer the public to other City departments or agencies.

While Dispatchers have a variety of responsibilities, their primary focus centers upon:

  • Answering emergency and non-emergency requests for service from the public, other agencies and patrol (via 9-1-1, telephone, in person and e-mail).
  • Prioritizing, assigning calls for service, and updating field units with pertinent information.
  • Monitoring the field units' status and maintaining radio contact during critical incidents.
  • Data entry and retrieval from various local, state and national law enforcement databases.

Calling 9-1-1

9-1-1 is dedicated for emergency calls only, such as crimes in progress involving imminent threat to life, bodily injury or property damage and/or loss. Some examples are medical emergencies, vehicle accidents, burglaries in progress, thefts in progress, vandalism in progress, etc.

Cellular 9-1-1 Calls

Cellular 9-1-1 telephone calls are supposed to be routed to the nearest Public Safety Answering Point. Since the system is not infallible, always be prepared to provide an address and / or a landmark where help is needed. If your call is received by the incorrect agency, you will be transferred to the appropriate agency for assistance.

Text 9-1-1 What You Need To Know

Call (209) 249-2000 - For emergency, non-life threatening calls.